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Inspired Member Service Associate - Twinsburg

RIPP CITY Fitness is seeking a motivated and energetic Member Services Associate. We are a health and wellness company that combines the best of technology with a traditional gym experience. We help our members achieve their health goals by connecting them with our skilled Fitness Professionals, the right tools, and the support of our fitness community. Our Member Services Associate is often the first impression of RIPP CITY Fitness and a key part of building strong member relationships. Are you passionate about helping people change their lives? If so, join our Wellness Training Team! We are building a stronger, more active community, one member at a time.

Position Summary

  • Delivers the highest quality customer service to all members and guests through professional greetings
  • Extensive knowledge of RIPP CITY Fitness services, programs, and culture
  • Advising potential members of the best membership offer based on their needs
  • Perform necessary member account maintenance
  • Member contact and follow-up, as needed
  • Provide Club tours and initiate membership sign up
  • Enters sales transactions for members, including program, service, and payments
  • Answers club phone to assist with member and guest inquiries
  • Ensures the cleanliness of the Club and promotes a member friendly experience

Qualifications

  • 1 year or more of customer service experience
  • 1 year or more of sales experience
  • High School Diploma or equivalent

Massage Therapist - Twinsburg

RIPP CITY Fitness is seeking an experienced Licensed Massage Therapist to add value to our team. RIPP CITY Fitness is a full-service gym located in Twinsburg, OH with convenient access from Solon, Hudson, Reminderville, Aurora, and more. Designed with our members in mind, we combine the best of a classic gym with the technology of an online platform. Massage Therapy is a key part of our member’s healing and recovery experience. 

Position Responsibilities

  • Perform 30-minute to 60-minute massage services including, but not limited to Relaxation, Deep Tissue, and Sports Performance
  • Must adhere to local and state licensing/certification laws and regulations
  • Must carry Professional liability insurance
  • Maintain a positive relationship with members and communicate professionally
  • Confident, customer focused approach to delivering services and care
  • Follow-up with members in a timely fashion regarding scheduling 
  • Work in concert with Personal Training staff regarding best protocols for members
  • Update and maintain client treatment records
  • Maintain a clean and safe therapy room
  • Manage your schedule and communicate accordingly

Qualifications

  • 1 year or more licensed by the State Medical Board of Ohio
  • 1 year or more LMT experience

Personal Trainer - Twinsburg

RIPP CITY Fitness is seeking an established and experienced Certified Personal Trainer to add value to our team. We are a health and wellness company that combines the best of technology with a traditional gym experience. We help our members achieve their health goals by connecting them with our skilled Fitness Professionals, the right tools, and the support of our fitness community. Whether it’s Personal Training, Group Fitness, Performance Training, or Yoga, we want our members to have the best experience in an energetic, clean environment. Are you passionate about helping people change their lives? If so, join our Personal Training Team! We are building a stronger, more active community, one member at a time.

Position Summary

  • Build client base by developing relationships with online members and gym members, conducting fitness assessments, and demonstrating the value of personal training, including safe and proper exercise techniques
  • Determine client’s physiological needs including, strength, range of motion, movement, flexibility, and performance
  • Prepare and demonstrate effective exercise programs for clients, based on their fitness level, using RIPP CITY Fitness’ training and coaching system
  • Educate and inspire clients to get results through goal setting, frequent follow-up, and re-assessments to show progress
  • Communicate professionally and effectively in all forms in a positive manner
  • Manage client schedules, online profiles, files, and provide timely feedback
  • Understand the responsibility of keeping work area clean and safe for clients and members

Qualifications and Skills

  • 2 years Personal Training experience
  • CPR and AED certification
  • Nationally Accredited Personal Training Certification: NASM, ACE, ACSM, NSCA, ISSA, NPTI, NFPT
  • Having an existing client base a major plus
  • Group Personal Training experience is preferred
  • Understand principles of physical fitness and proper exercise technique
  • Possess excellent customer service skills
  • Ability to self-promote and network
  • Ability to communicate clearly and concisely, both verbally and in writing
  • Adjust and operate fitness equipment
  • Experience with computers and mobile applications

Benefits

  • Gym membership
  • Manage your own schedule

Online Coach - Remote

More information coming soon.

Group Fitness Instructor - Twinsburg

More information coming soon.

Yoga Instructor - Twinsburg

More information coming soon.

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Ripp City Fitness?